If you have any problems related to a particular company’s product or service, how do you think you can post feedback? How do you think your queries related to the service or product will be answered by the expert technician related to the company?
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Host a complete Web-based help desk, customer support and sales CRM system for your business. Whether it’s collaborating with colleagues from a distance, resolving customer issues, streamlining processes, system admin, or some other task, remote desktop software for Mac can help with all kinds of business scenarios. Even more so in the ongoing coronavirus pandemic that has forced more and more teams to work remotely.
- SolarWinds Web Help Desk Free Edition (FREE TOOL) Free version of the SolarWinds Web Help Desk, which also installs on Windows, Mac OS, and Linux. Atera Helpdesk (FREE TRIAL) Cloud-based RMM for MSPs with PSA, Remote Access, and a Pay-per technician only pricing model. Start a 30-day free trial.
- AppleCare Help Desk Support covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions, including graphical user interface-level assistance with macOS Server network configuration and server administration.
- AD Help Desk is 100% secure. All traffic between the domain controller and the OS X desktop is encrypted. You may want to check out more software for Mac, such as iOS Ads Remover for Mac, Facebook Ads Manager or Ad And Stuff Blocker, which might be related to AD HelpDesk.
Free Help Desk Software Mac Os
Help desk softwares are designed with the motto of lending support to the customers by responding to their service request. Find below details regarding paid and free Help desk software download:
Hesk
It is a Help desk software designed to serve the user in lending them with customer support. It has a user-friendly interface, and works extremely fast in tracking and resolving issues related to customers. It is an extremely secure option and has a trial version. Full licensed version needs purchasing.
Zendesk
In Help desk software comparison, this software is considered one of the best. It provides the customers with a complete solution to their queries by providing them with utmost support. It works extremely fast and saves a lot of time. 30 day trial version is available, full version needs payment.
Kayako
It is a brilliant option as Help desk software for small business as well as for big organizations. It is designed in a simple way for delivering effective assistance to the customers even on the go through mobile app. Has a free trial and full version needs to be purchased.
Spiceworks
Available in both cloud and desktop versions, it is a wonderful software for providing IT Help desk support to your customers which is directly adding to the value to your business by making it better. It is extremely fast and can attend limitless tickets. It is available free of cost.
HelpSpot
It is an extremely efficient Help desk software having a workflow which is intuitive. Provides premium quality support through customer self-service portals, real-time reporting through help desk and tracking and managing the requests through e-mails. 21 days free trial available in cloud and desktop form. Full version needs payment.
SysAid
It provides an all in one It support to the customers through this amazing Help desk software. It has amazing power in executing all the queries of the customers by integrating them and configuring them for their complete satisfaction. Can be downloaded as a free trial, licensed version needs payment.
Freshdesk
This software is considered an expert in streamlining the support system for making happy customers. This Help desk software is extremely easy to install and use, provides powerful ticketing by support through multi channels and is extremely secure in serving the customers globally. Free trial available, full version needs payment.
Web Help Desk
This Help desk software is very user friendly and is an affordable option. It has the interface which is intuitive, addresses all the tickets related to IT asset management. Compatible with Windows, Mac & Linux systems and also available as Cloud edition. 30 days free trial available, full version needs payment.
Vision Helpdesk
This Help desk software is extremely helpful in providing IT customer support multiple companies, brands and their products. It efficiently handles all the task and provides satellite help desk facility. It is very secured and can perform self service. Free trial available, the full licensed version needs to be purchased.
Smart Service Desk
It provides support management solutions for IT support to the customers. Queries of the customers are handled by top experts in the field. It is easily configurable and through its reporting and monitoring customers get satisfied and business gets benefited. You can request for demo version, full version needs payment.
Boss Service Desk
This software is designed to give assistance to the customers through a web portal, where tickets are managed online by the users through emails. It has an easy to use interface with perfect knowledge base, Can also serve as mobile help desk service. Demo version available, full version needs payment.
SmarterTrack
It is a web based software developed for attaining customer queries for building a good relationship with them. Assistance are provided through live chats, ticketing system through emails, integration of VoIP. It has knowledgebase included for self service function. Trial version available, you will have to buy the full version.
What is Help Desk Software?
Help desk software is developed for solving customer queries and grievances. Whenever a customer faces any problem related to a particular product or a service provided by a company they take the help for the help desk to put forward their queries. Employees of the company who are expert and work in the customer service department attends the problems and address them by using these wonderful software tools. In three important ways, a help desk software can work for execution of its work.
Managing the tickets, self service or automatic knowledge base sharing function and optimization and reporting. By using these functions the software works in attaining its goal. Most of the companies provide email ids and toll free numbers for getting the customer’s feedback. The software very efficiently and easily screens those mails and even provides solution to the questions put towards the company on a social networking platform.
How to install Help Desk Software?
Firstly, select a good Help desk software which suits your specifications. For desktop softwares, download the program on your system and run the application. Follow the instructions, provided on the installation wizard. When you finish the installation, launch the software and start the program by clicking on its icon placed at the desktop or get it through program files. The interface will provide guidance, as how you can start addressing your customer’s queries. For online portals, you can give customer support through any device on the go. Simply connect to the internet and make maximum use of the cloud edition.
Benefits of installing Help Desk Software?
If you go through Help desk software wiki, you will probably know every bit of the benefits associated with this kind of software tools. Running an IT company doesn’t only mean developing and execution of IT products. The big responsibility begins with that, that is of reaching to your probable customers for selling your products.
The customers can have many queries and feedback related to the product or service of your company. This is why all the leading IT companies use Help desk software for reaching their customers in providing them with proper answers to their questions through emails, phone calls, online chats and website comments.
These software makes it easy in identifying the seriousness of the issues and makes it the priority to address them at the earliest. Better support and better communication with the customers leads to better productivity and increase position of the business in the market.
Help Desk Software For Different Platforms
There are various types of Help Desk Software available in the market, as per the operating system you are using and as per your needs and requirements choose the software. Microsoft help desk software only works for Windows. Similarly you can get any software compatible with Mac or Android systems.
Free windows Help Desk Software
Liberum Help Desk is the best option available, if you are looking for free Help Desk Software. The features provided by this software is that, it can be customized fully, has an interactive and user-friendly interface and configuration of email notification possible. It is an open source Help desk software.
Free Android Help Desk Software
The Freshdesk mobile app is the best option available, if you are looking for free Android Help Desk Software for your Android smartphones and tabs. It can access, sort and prioritize tickets posted or created by customers on the web portal. It can convert and save phone calls into tickets.
Free Mac Help Desk Software
Web Help Desk for Mac is the best free Mac Help Desk Software available in the market for Mac operating system. It is extremely efficient and provides top level Help desk feature in addressing all the technical queries from the customers in the form of tickets and has intuitive interface.
Other good Help Desk Software available
There are many other options for Help Desk Software available in the market. The names of such softwares are: Kaseya VSA, ManageEngine ServiceDesk Plus, Zoho Support, KronoDesk, iSupport, Cayzu, Jira Service Desk and HappyFox. These softwares are among the top 10 Help Desk Software as per experts and user reviews..
Most Popular Help Desk Software for 2016
Freshservice has been considered as the best and most popular Help Desk Software for 2016, a Help Desk Software on premise according to users and experts. Has a very user-friendly interface, providing top class ticketing and asset management facility with very powerful configuration ability in addressing the needs of customers.
It is a high ranking popular software providing technological help desk solution to customers. Very efficiently handles the task in a simple manner but ensures high level performance. It has cloud edition and hence, can be accessed through mobile too. Free trial version available, full version needs to be purchased.
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Desktop Organizer Software – Keeping Your Desktop Clean and Organized
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When you take a look at your desktop and see too many icons and folders on the desktop, it can easily confuse you when you try to find a particular software shortcut to launch. Aside from making your desktop look cluttered and not pleasing to the eyes, too many desktop objects can actually affect the performance of your computer negatively.
It can slow down your computer processes since your desktop icons require a lot of memory to load and keep. Desktop organizer software can help you to solve the problem. It can make your desktop look clean and organized, with various desktop management features available.
Stardock Fences
Stardock Fences is a desktop organizer software that allows you to organize your desktop shortcuts and icons by grouping them together by category. The key features offered by this software include high-DPI monitor support, shaded areas, wallpaper blurs, hide and show icons with a double click, and swipe between multiple pages. It is available for Windows.
Rocket Dock
RocketDock is a free desktop organizer software that allows you to create a dock for your desktop application shortcuts. It is an application launcher software that keeps all program shortcuts, files, and folders on your desktop more organized, with smooth animation. It is available only for the 32-bit version of Windows.
Dexpot
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Dexpot is a virtual desktop software for Windows, which allows you to easily create many virtual desktop areas on your computer. The software helps you to overcome desktop clutter, organize your applications in specific areas, and allows you to work with many applications in different virtual desktops at the same time. This software is free for personal use, and it is available only for Windows.
D.O.A (Desktop Organizer and Arranger)
D.O.A is a desktop manager application that allows you to split your desktop into many areas. Each desktop area can be individually labeled for easier application, folder, and file categorization. This software is available for 32-bit and 64-bit versions of Windows.
EfficientPIM
EfficientPIM is an award-winning desktop organizer software that allows you to not only manage your desktop, but also manage your life as well. It offers various features, including time management, multiple interface styles, import main holidays, desktop notes, and notes management. The software is available for Windows, Android, and iOS platforms.
Rainmeter
Rainmeter is a desktop customization utility that allows you to organize and customize your desktop in various ways. With this software, you can display weather forecasts, customizable skins, RSS, memory meter, and battery power on your desktop. This software is free, and it is available for Windows.
Launchy
Launchy is an open-source keystroke launcher software that allows you to launch your computer programs with specific keystrokes. With this software, you can speed up the process of launching your applications, without the need to find any specific desktop shortcut for that application. Not only launching your programs, it can also be used to launch your files with specific keystrokes. This software is available for Windows, Mac, and Linux.
MyFolders
MyFolders is a shell extension for Windows Explorer that allows you to launch any folder just by right-clicking on your desktop area. This can save a lot of time for you to find the folders, files, and programs that you want to access from your desktop. This is a free Windows program with various operations, such as Copy To, Move To, Go To, and Open Command Window.
Tool Box
ToolBox is a small utility that allows you to launch applications on Windows operating system in a quicker way. It offers various features, including multiple application launching windows, shortcut creation, support for any icon size, transparency effects, customizable user interface, and drive size monitoring.
Other Desktop Organizer Software for Different Platforms
Most desktop organizer softwares is available for Windows operating system, but there are also other desktop organizing softwares that are available for other platforms, such as Mac OS X, Linux, and Android.
DesktopShelves
DesktopShelves helps you to organize all of your folders into shelves, so that you can keep your desktop looking clean, organized, and easily accessible. It features Finder integration, hotkey access to your shelves, drop a text selection, text snippets, and different shelf designs. This software is available only for Mac OS X.
AirDroid
AirDroid is a software that allows you to access your phone via your computer desktop. With this software, you don’t need to take a look at your phone frequently in order to respond to SMS, calls, emails, chat messages, and so on. This software is available for Android, Windows, Mac OS X, and the web platform.
SE-DesktopConstructor
SE-DesktopConstructor is a simple software that allows you to change your desktop background automatically, place a calendar or clock on your desktop, and organize your desktop icons into various categories. It helps you to easily access your desktop icons. It is available for Windows.
LaunchBar Commander
LaunchBar Commander is a desktop organizer software that allows you to create a Mac-style dock on your Windows desktop, so that you can access your files, folders, and programs with ease. This software can be used as an application launcher for your programs, with various docking bar configurations. This software is available only for Windows.
Stardock Tiles – Best Desktop Organizer Software of 2016
Stardock Tiles allows you to view and manage your running applications on the side screen of your desktop. It features a quick switch from active to inactive tasks, custom page creation, move applications, view and manage running applications, and tile configurations. This software is available for Windows Vista, 7, 8, and 10.
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What is Desktop Organizer Software?
Desktop organizer software is a type of software that allows you to organize your desktop to make it look cleaner and more accessible. It deals with your desktop’s clutter and make them organized in a categorized way. This software can greatly improve your productivity since you no longer need to spend a lot of time finding the applications, files, or folders that you want to launch from your desktop.
How to Install Desktop Organizer Software?
Installing desktop organizer software is very easy. You just need to download the installation file from the official website of the respective software and run the installation file on your device. However, some desktop organizer software may require you to have a modern version of Windows, Mac, or Linux operating systems, since they might use various animation features that can only be implemented on modern systems.
Organizing your desktop is important to keep you feel comfortable in using your computer. With a cluttered desktop, anybody can become stressful, even before they start working on their computer. So, desktop organizer software can help you ease your stress in using your computer, as well as make your desktop look cleaner and more pleasing to look. It can help to improve your productivity and keep things organized.